KCS - Can I Move Matter or Client Folders in "Box"?

Objective:

  • Can I change the location of my closed Matters or clients in the Box integration? 

Environment:

  • Box

Additional Information:

  • This only applied to Box. Warning: this does not apply to Dropbox. 
  • If the firm ever disconnects or reconnects the Box integration, this may cause the integration to recreate those moved folders. 

Answer:

  • Yes, the box integration will recognize that the folder has been moved and maintain the connection. 
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