KCS - Issue: Uploading Documents to Onedrive in Clio is not always successful for some account

Issue:

  • Uploading Documents to Onedrive in Clio is not always successful for some account

Environment:

  • Clio Web App
  • Microsoft OneDrive

Additional Information:

Uploading Documents will occasionally not upload properly on the Clio side for some accounts.

Cause:

Not yet diagnosed

Workaround:

Upload Documents directly to the Clio Folder in OneDrive 

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