KCS - If I Disconnect my Office365 Sync, Will That Eliminate my Duplicate Calendar Entries?

Objective:

  • Learn whether or not disconnecting the Office365 Calendar sync will remove duplicate Calendar entries.
  • Removing Duplicate Calendar Entires

Environment:

  • Clio Web App

Additional Information:

For information regarding a tool that can be used to remove true duplicate entries, please Contact the Support team.

Answer:

No. You will need to disconnect the sync, remove the duplicate entries from both Calendars, then reconnect the sync.

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