KCS - How Will I Know Which Secure Messages Are New?

Objective:

  • See unread messages

Environment:

  • Clio Web App

Additional Information:

You can view just Unread messages by clicking on Filters and selecting Unread in the "Read/unread" dropdown

Answer:

When you have not accessed a Secure Message yet, an orange "Unread" label will display beside it in your list of Communications

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