KCS - Why Can't I Change a Matter to Non-Billable?

Objective:

  • Why can't I uncheck the "Matter is billable" box?

Environment:

  • Clio Web App

Additional Information:

To change a Billed Matter to non-billable, you must first void/delete any Bills on that Matter.

Answer:

If a Matter already has already been Billed, you will not be able to change it to non-billable.

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