KCS - How Do I Generate a Report for a Deactivated User?

Objective:

• Generating a Report for a Deactivated user 
• Is there a way to get a report for a former user?

Environment:

• Clio Web App

Additional Information:

n/a

Procedure:

Accounts paid per month:

Caution: if a User is not promptly disabled after running the report your account may be charged for this User

1. Re-enable the disabled user
2. Run the Report for that user
3. Disable the re-enabled user

Accounts paid per year: 

1. Temporarily disable an active user in the account
2. Temporarily Re-enable the disabled user
3. Run the Report for that user
4. Disable the re-enabled user (from 2)
5. Re-enable the disabled user (from 1)