KCS - Unable to Delete Items (Tasks, Communications, etc) using Microsoft Edge

Issue:

  • Unable to delete certain things in Clio (Task, Communications, etc)

Environment:

  • Clio Web App
  • Microsoft Edge

Additional Information:

This is caused by user clicking the "Don't let this page create more messages" checkbox on the Delete confirmation popup

Cause:

User clicks Delete on something, and nothing happens (e.g. Tasks, Communications, etc...)

Resolution:

  1. Restart Microsoft Edge
  2. Clear your Browser Cache

 

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