2017

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KCS - What Happens If I Delete A Payment Profile?

Objective:

  • When I delete a payment profile what will happen?
  • What happens to the Bills that have a deleted payment profile applied tp them?

Environment:

  • Clio Web App
  • Payment Profiles

Additional Information:

n/a

Answer:

When you delete a payment profile all customers associated with that Payment Profile will switch over to use the 'Default' Payment profile. While any Bills will continue to have the deleted profile applied to their bills. 

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