Issue:
- Cannot use Outlook Add-In within the app as sidebar just shows "Loading" text
- Outlook Plugin loading forever
Environment:
- Clio Web App
- Outlook
Additional Information:
Function works in web version, but not in app.
Cause:
You have a firewall setting that prevents add-ins from loading. Could also be caused by anti-virus programs.
Resolution:
- Check if you have any issues with Outlook Web version
- Confirm that it functions in web version
- Look into firewalls or anti-virus software that may be blocking the Add-In