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KCS - Issue: Unable to Override a Matter Number with More than Ten (10) Characters

Issue:

  • SWW Error When Manually Overriding Matter Number With More than 10 Digits

Environment:

  • Clio Web App

Additional Information:

n/a 

Cause:

Attempted to enter a Matter number in the override that was longer than ten (10) characters / digits, or invalid in some way.

Workaround:

Change the Matter numbering scheme to Manual in order to enter a number longer than ten (10) characters / digits.

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