KCS - How Does Clio Payments Work?

Objective:

  • How does Clio Payments pay me?
  • What's the Clio payments Process

Environment:

  • Clio Web App

Additional Information:

Clio Payments is powered by LawPay, the trusted credit card processing service for attorneys. Firms new to LawPay will complete the easy sign-up application form within Clio to activate the feature, those with existing LawPay accounts will use their LawPay credentials. If you would like to set up Clio Payments see this article How To Set Up Clio Payments

Clio Payments is only available for our Boutique, Elite and Loyalty subscribers

Answer:

Once a Bill is shared Clio Payments will supply your clients with a link via email to securely pay their Bills. After this LawPay takes over all card processing.  If your clients run their own card using a secure payment link or Clio Connect, you will see that action in your firm feed.

Clio tells you immediately if a payment has been successful, or if it has failed. It also and let’s you choose to void or refund any amount. Completed transactions will have the funds added to your operating account, and the payment record added to the bill in Clio, simultaneously.

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