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KCS - You cannot map a Clio Trust account to a LawPay Operating Account

Issue:

  • When Setting Up Clio Payments you're unable to map Clio Trust to LawPay Trust
  • Map Clio to LawPay
  • Clio Payments

Environment:

  • Clio Web App

Additional Information:

For further information, please see the following:

Cause:

The LawPay Trust Account is not flagged as a Trust Account on their end.

Resolution:

  1. Call LawPay at 800-459-5798
  2. Identify the Account
  3. As them to flag the Trust as a Trust Account

 

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