Learn from the best and brightest in legal, technology, and beyond! Join us at the 2019 Clio Cloud Conference — San Diego | October 21-22, 2019.

Why do I only See the Option to Sign In Using LawPay when I'm Setting Up Clio Payments?


  • Only have the ability to Sign Into LawPay via Clio Payments on the Online Payments page
  • To determine why you can't sign up for LawPay via Clio Payments
  • To determine why you are unable to sign up for Clio Payments



  • Clio Web App

Additional Information:

  • Please call LawPay to determine how to log into the LawPay account 800-459-5798
  • LawPay sign-up is only available for the US. Canadian users need to call LawPay at the number listed in their Online Settings page to set up their account


  • The firm already has a LawPay account that was previously connected to Clio.
  • The firm needs to verify or re-confirm their country settings via Settings and Account and Payment Info. If a Country is already filled in in the field, press Save New Information at the bottom of the page to re-confirm the information and then check Online Payments again to see if the green Sign Up page button has appeared
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality