KCS - Issue: "Something went Wrong" error when clicking Download button for Clio Connect Documents

Issue:

  •  "Something went Wrong" error when clicking Download button for Clio Connect Documents

Environment:

  • Clio Web App

Additional Information:

Not able to click the Download button in Clio connect, and unable to choose "download" under the actions dropdown after selecting several documents. Also unable to click the Download button underneath a folder 

Cause:

Not yet diagnosed

Workaround:

Click onto file name for each document and download documents individually

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