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KCS - Issue: Unable to edit Contingency or Flat Fee Matters if user Billing Visibility is set to none

Issue:

  • Unable to edit Contingency or Flat Fee Matters if user Billing Visibility is set to none

Environment:

  • Clio Web App

Additional Information:

Users with no billing visibility are unable to edit contingency or flat fee Matters 

Cause:

Having no billing visibility means the user is unable to set/see the contingency or flat fee amount, and so the field is blank. They are thus unable to edit the Matter and save it because these fields are required, but are appearing as blank. 

 

Workaround:

Set Billing visibility to limited or all

OR

Switch to previous Clio 

 

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