KCS - Where Is Clio Data Stored for Canadian Law Firms?

Objective:

  • Where does Clio store my information?
  • Where are the cloud servers for Clio? 
  • Is cloud storage located in Canada?
  • Data Storage Canada

Environment:

  • Clio Web App

Additional Information:


At this time, no Canadian Law Society has a rule against storing client information on cloud servers located in the U.S. Lawyers should be mindful of their clients' need for confidentiality and choose a vendor whose jurisdiction and terms of service are comparable to those found in Canada. To review our terms of service, please visit: Terms of Service.

Canadian lawyers should also be mindful of the limited statutory obligations that might require storing their information in Canada. For example, BC's FOIPPA requires government agencies & their law firm contractors to store BC residents' personal information in Canada.  Absent those limited statutory instances, and after performing due diligence on us, a Canadian firm should be able to use Clio with no concern about the privacy of their data. 
More information can be found in this article on Slaw, written by a representative of the Law Society of BC: http://www.slaw.ca/2014/11/18/frequently-asked-questions-and-answers-on-bc-lawyers-use-of-cloud-computing/

Answer:

For North American customers, Clio's main data centre is in Chicago, IL with multiple geo-redundant centers across the continental USA.

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