- Where does Clio store my information?
- Where are the cloud servers for Clio?
- Is cloud storage located in Canada?
- Data Storage Canada
- Clio Web App
At this time, no Canadian Law Society has a rule against storing client information on cloud servers located in the U.S.. Lawyers should be mindful of their clients' need for confidentiality and choose a vendor whose jurisdiction and terms of service are comparable to those found in Canada. To review our terms of service, please visit: Terms of Service.
Canadian lawyers should also be mindful of the limited statutory obligations that might require storing their information in Canada. For example, BC's FOIPPA requires government agencies & their law firm contractors to store BC residents' personal information in Canada. Absent those limited statutory instances, and after performing due diligence on us, a Canadian firm should be able to use Clio with no concern about the privacy of their data.
More information can be found in this article on Slaw, written by a representative of the Law Society of BC: http://www.slaw.ca/2014/11/18/frequently-asked-questions-and-answers-on-bc-lawyers-use-of-cloud-computing/
For North American customers, Clio's main data centre is in Chicago, IL with multiple geo-redundant centers across the continental USA.
Clio also has a dedicated Canadian server for customers who wish to keep their data exclusively in Canada. For more information on the Canadian server, please see this article.