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KCS - Why is my Email to Maildrop Bouncing Back from the Server?

Objective:

  • Why is my email to Maildrop being returned from the server?

Environment:

  • Clio Web App

Additional Information:

Sometimes the encoding changes depending on settings in your computer/browser/email client. Check to make sure that the '+' sign in the email hasn't been replaced with '%2B'. If so, delete the '%2B' and replace it with '+'.

Answer:

This can happen when you are attempting to send the email to an invalid email address. Make sure you are sending/forwarding the email to the correct email address.

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