KCS - Issue: Able to Overpay a Trust Request by Recording Multiple Direct Payments

Issue:

  • Able to create multiple payments on a Trust Request causing an overpayment

Environment:

  • Clio Web App

Additional Information:

For more information on working with mistakenly applied Trust Request payments see here

Cause:

In the previous version of Clio, if two separate tabs are open it is possible to receive a payment in each tab, causing an overpayment of a Trust Request.

Workaround:

Use the new version of Clio.

 

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