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KCS - Receiving the Following ScanSnap Error: An Unhandled Exception Occurred in GoClioProfileMaker.exe


  • Error: An unhandled exception ('System.IO. DirectoryNotFoundException') occurred in GoClioProfileMaker.exe
  • Unable to use ScanSnap due to error 


  • Clio Web App

Additional Information:





  1. On your computer, go to the windows button and then all programs
  2. Find Scansnap Manager and open ScanSnap Manager settings 
  3. Now click on the drop-down menu that says profile and elects add a profile 
  4. Put in the name Scan to Clio and press OK 
  5. Go to the Application tab and click on the drop-down menu for applications 
  6. Do you see Clio Uploader in here? If so, select it and click on OK at the bottom 
  7. If you don’t see it, please click on Add or Remove 
  8. Then click on Add and then Browse 
  9. Now go to your C: 
  10. Now go to the Program Files (X86) folder and then Clio Uploader 
  11. Select the Clio Uploader file and press Open 
  12. Now write Clio Uploader in the new application name box and press OK 
  13. Click close and then now Clio Uploader should be in the drop-down menu. Click ok and now you should have the profile added.


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