KCS - Issue: Quickbill for some Matters continuously loads and does not generate Bill for some accounts

Issue:

  • Quickbill for some Matters continuously loads and does not generate Bill for some accounts

Environment:

  • Clio Web App

Additional Information:

Quickbill continuously loads for several minutes and does not generate bill. This only happens for some Matters.

Cause:

Not yet diagnosed

Workaround:

Generate bill from the main Bills>Billable Clients tab 

Was this article helpful?