- How To Stop Duplicate Contacts from Being Created via the Outlook Add-In
- How To Stop Replicate Contacts from Being Created via the Outlook Add-In
- Clio Manage
- Outlook is adding single quotations around the Contact when forwarding or replying to an email. The integration recognizes this as a Contact that doesn't exist in Clio, causing duplication.
For instructions to remove the single quotations marks from appearing an email address from Microsoft website, click here