KCS - Issue: Total Amount Outstanding in Summary of Accounts includes Credit Notes applied to Interest

Issue:

  • Total Amount Outstanding in Summary of Accounts includes Credit Notes applied to Interest

Environment:

  • Clio Web App

Additional Information:

If you pay a bill and write off the interest with a Credit Note, the Bill will be paid but the Statement of Account on the Bill will indicate the interest amount is still outstanding.

Cause:

Not yet diagnosed

Workaround:

You can hide the Statement of Account on your Bill Theme. 

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