KCS - Unable to set Originating Attorney for some Matters for some Accounts

Issue:

  • Unable to set Originating Attorney for some Matters for some Accounts

Environment:

  • Clio Web App

Additional Information:

Originating Attorney cannot be selected for some Matters for some Accounts in new Clio. When the field is populated, the "Save Matter" button continuously loads and the edit does not save. 

Cause:

Not yet diagnosed

Workaround:

  1. Switch to Previous Clio
  2. Perform the necessary edits
  3. Switch back to New Clio
  4. Make any further edits as necessary

 

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