KCS - What Versions of Outlook does the Outlook Add-in Work With?

Objective:

  • What are the requirements for using the Outlook Add-in?

Environment:

  • Outlook Add-in

Additional Information:

The Clio Add-in is only available to Outlook Desktop 2013 or higher with an Office 365 subscription.

The Clio Add-in only works with Microsoft-backed email accounts. Though you can view email accounts from other providers in Outlook, you cannot use the Add-in with these emails.

Answer:

The Clio Add-in for Outlook supports both Outlook desktop 2013+ (with an Office 365 subscription) and Outlook.com.

If you are unsure, please take a look at the following:

  1. Click on an email in Outlook
  2. Look for a Store icon on the Home ribbon
  3. If the Store icon is there, then you can download and install the Clio Outlook Add-in. However, if the Store icon is not available, then the Clio Outlook Add-in is not available for you in your current Outlook configuration.

 

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