KCS - Receiving a "BadRequest" Error When Attempting to Sync Data From Lexicata

Issue:

  • When attempting to sync data from Lexicata to Clio, a "BadRequest" error message is appearing

Environment:

  • Clio Web App
  • Lexicata

Additional Information:

n/a

Cause:

The "Badrequest" error may occur when there is an issue with Clio Custom Fields being edited in Clio but then not having those changes synced to Lexicata. 

Resolution:

  1. In Lexicata, navigate to the Custom Field settings page
  2. Click the Sync Clio Custom Fields button
  3. If issue persists, please contact Lexicata support.

 

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