KCS - Why is There a Delay Between my Client Making a Payment and an Email Notification Being Sent to me?

Objective:

  • How long before I receive an email confirmation of a payment from Clio Payments?
  • Why does it take so long for Clio Payments notification to be delivered? 

Environment:

  • Clio Web App

Additional Information:

Answer:

LawPay processes authorized payments at the end of the day (Monday to Friday) and email notifications for Clio Payments are sent out once a payment is completed.

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