KCS - What happens when I get an error message saying Office 365 authentication has been lost?

Objective:

  • Error message for re-authentication of Office 365 

Environment:

  • Clio Web App
  • Office 365

Additional Information:

n/a

Answer:

There should be a second button beside the error "re-authenticate" to allow you to log in to Office 365 without disturbing the syncs. 

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