KCS - Issue: When Making a Flat Rate Matter, If You Edit the Flat Rate Time Entry Prior to Billing The Rate Will Change to $0

Issue:

  • Matter Flat Rate activities with no Category reverts to a $0.00 rate when edited

Environment:

  • Clio Web App

Additional Information:

When editing the time entry created by the Flat Fee Matter, it zeros the rate.

Cause:

Not Yet Diagnosed

Workaround:

Either:

  • Create a Flat Rate Activity Category, then assign that category to all Flat Rate Matters
  • Switch to the previous version of Clio, then edit the Activity
  • Manually reset the Flat Rate amount to its previous value when editing the Activity

 

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