KCS - Issue: Outlook Desktop Clio Add-In Saving Emails To Matters Not Working

Issue:

  • <Leave for TE>

Environment:

  • Outlook Decktop

Additional Information:

When Filing Emails with the add-in, the wheel keeps spinning and does not load.

Cause:

Not yet diagnosed

Workaround:

Steps for the best workaround for this issue

  1. Use Outlook 365 Online
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