KCS - Issue: Bill Payment Source shows as blank or "undefined" when a bank account is selected as the source

Issue:

  • Bill Payment Source shows as blank or "undefined" when a bank account is selected as the source

Environment:

  • Clio Web App
  • New Clio Experience

Additional Information:

  • Affecting Payments where Source is a bank account (trust or operating)
  • Direct Payments shows as expected

Cause:

Not yet diagnosed

Workaround:

No workaround is available at this time

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality