- How to un-delete a Matter?
- How to bring back a missing Matter?
- Clio Web App
- Only Administrators are able to access the Recovery Bin
- Additional filtering options are available by selecting Filter on the right
- Recovery of deleted items is not guaranteed
- To recover multiple items check the boxes on the left, Recover from the Action drop-down, and then Apply
- If the Matter is missing but you don't see it in the Recovery Bin, the permissions on that Matter may have been restricted to a specific user. In this case, check with other users in your account to see if they have access to the Matter. If they do, then I recommend going into their Account and updating the Matter Permissions to allow access for all users [see steps here].
- Go to Settings
- Select Recovery Bin
- Click Filter
- Open the Type drop-down menu
- Click Matter
- Locate the Matter you want to recover
- Click Recover
- Select OK to confirm recovery