KCS - Unable to Link Payments to Invoices in Quickbooks Desktop

Issue:

  • Applying 

Environment:

  • Clio Web App
  • Quickbooks Desktop

Additional Information:

n/a

Cause:

Often a user will receive a single, large payment for multiple Bills in Clio. One method of managing this is to create a Transaction in an Operating account for the amount given, then applying payments with the Operating account as the source. When this method is used, the initial amount is not associated to any Bills, therefore is excluded from the Bill Exports in Clio. This prevents those funds from being available in Quickbooks Desktop to Link to Invoices.

Resolution:

Rather than creating a Transaction in the Operating account:

  1. Overpay the first Bill, using Direct Payment as the Source
  2. For each supplemental Bill, pay using the Operating account as the Source

 

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