KCS - Why Can't I Edit a Contact's Clio Connect Email?

Objective:

  • Edit Clio Connect email
  • Unable to edit Clio Connect email 

Environment:

  • Clio Web App

Additional Information:

N/a

Answer:

If a Clio Connect user has multiple Clio Connect accounts, with other firms,  then their email will have to be edited by the Clio Connect user. 

When they have logged into their account these instructions guide them through the process on How to Change Your Email in Clio Connect.

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