KCS - Some $0 Time Entries Don't Populate When I Create a Bill

Issue:

  • Unbilled no charge Time Entries are not appearing when I generate a quick bill
  • Time Entries with a duration of 0 are not populating when I generate a bill
  • Billable Matter with $0 Time Entries does not appear in billable Clients

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Time Entries with a duration of 0 cannot be billed

Resolution:

Either Add a Duration greater than zero or make the entry a Flat Fee time entry [see here for steps]

 

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