KCS - Issue: Clio for Gmail Extension Does Not Work With New Gmail

Issue:

  • Unable to use Gmail Chrome Plugin with the new version of Gmail 

Environment:

  • Gmail

Additional Information:

n/a 

Cause:

The New Gmail makes significant updates to its page design. Since the New Gmail was recently announced, Clio is currently not compatible with the new design.

Workaround:

Revert to Classic Gmail

  1. In Gmail click the gear icon
  2. Click Go back to classic Gmail

 

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