KCS - Clio Windows Appear Transparent When Using Internet Explorer

Issue:

  • Time Entry window is grey / transparent, but still allows me to enter information 

Environment:

  • Clio Web App
  • Internet Explorer

Additional Information:

n/a

Cause:

Internet Explorer does not receive regular updates and does not have all the plug-ins needed to run Clio and other websites reliably. Considering this, other browsers like Google Chrome, Firefox, Edge, and Safari offer more reliable browsing experience. 

Resolution:

  1. Clear your Cache
  2. Switch to a regularly supported browser: Google Chrome, Firefox, Edge, or Safari. 
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