KCS - Error: "This app can't be installed. The manifest file for this app is too large. It must be smaller than 32 KB" When Installing the Office 365 Outlook Add-In

Issue:

  • Unable to Install Clio's Outlook Add-In for filing Communications

Environment:

  • Office 365 Plugin
  • Outlook for PC

Additional Information:

n/a

Cause:

Unknown at this time, however according to this link this seems connected to using an out of date version of the Outlook exchange server.

Resolution:

  1. Update to the latest version of Outlook exchange server.

 

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