KCS - Why Isn't my Matter Note Saving?

Objective:

  • Cannot save a Note to a Matter
  • Save button does not respond when adding a Note to a Matter

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Clear your cache, then close and reopen your browser. You should now be able to save Notes to Matters. Instructions on how to clear your cache can be found here.

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