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Can I Delete a Credit Card Payment Without Refunding It?

Objective:

  • Delete a partial payment on credit card
  • Remove a Clio Payment from a Bill without actually returning the funds to the Client

Environment:

  • Clio Manage
  • Clio Payments

Additional Information:

n/a

Answer:

Credit card payments made through Clio Payments can only be voided (if the payment has not completed yet) or refunded (once the payment is completed).

To Refund or Void a payment, please see: How To Refund a Credit Card Payment

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