Can I Delete a Credit Card Payment Without Refunding it?

January 07, 2021 23:08

Objective:

Delete a partial payment on credit card
Remove a Clio Payment from a Bill without actually returning the funds to the Client
Can I delete a Clio Payment from the Transactions Tab?

Environment:

Clio Manage
Clio Payments

Additional Information:

Answer:

Credit card payments made through Clio Payments can only be voided (if the payment is not yet in completed status) or refunded (once the payment is completed).

To Refund or Void a payment, please see: How To Refund a Credit Card Payment