The 2020 Legal Trends Report is now available. Get the latest insights here.

Can I Delete a Credit Card Payment Without Refunding it?

Objective:

  • Delete a partial payment on credit card
  • Remove a Clio Payment from a Bill without actually returning the funds to the Client
  • Can I delete a Clio Payment from the Transactions Tab?

Environment:

  • Clio Manage
  • Clio Payments

Additional Information:

  • n/a

Answer:

Credit card payments made through Clio Payments can only be voided (if the payment is not yet in completed status) or refunded (once the payment is completed).

To Refund or Void a payment, please see: How To Refund a Credit Card Payment

 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality