KCS - How To Cancel a Credit Card Refund

Objective:

  • How to undo a refund for Clio Payments 

Environment:

  • Clio Web App
  • LawPay 

Additional Information:

  • The cancellation must be performed in LawPay 

Procedure:

  1. Select the Transaction tab
  2. Locate and select the Refund transaction on the current page
  3. Select Void on the Transaction  

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality