KCS - Why Isn't the Global Search Showing Me a Preview of Results?

Objective:

  • Searching for a Client or Matter in the Global Search Bar does not show a preview of search results.

Environment:

  • Clio Web App

Additional Information:

Your cache may need to be cleared. Sometimes, when too much data is being stored within your browser, you may see visual issues in Clio or any other website you may visit.

Answer:

Clearing your cache should resolve this issue. Instructions on how to clear your cache can be found here.

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