KCS - Issue: Cannot edit or create Matter due to Statute of Limitations app cue blocking the page for some accounts

Issue:

  • Cannot edit or create Matter due to Statute of Limitations app cue blocking the page for some accounts

Environment:

  • Clio Web App

Additional Information:

When editing or creating a Matter, the "Statute of Limitations filter is now available" app cue is blocking the page and cannot be edited, preventing users from creating or editing Matters

Cause:

App Cue is blocking the edit Matter screen.

Workaround:

  • Go to the main Matters page - the app cue will go off as normal, and can be exited. Editing/creating Matters going forward should not have this issue. (Click Matters on the black sidebar)
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