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I'm Receiving a "Flash was blocked on this Page" on Google Chrome

Issue:

  • When using Google Chrome, I've received a "Flash was blocked on this Page" error while using the copy/paste function in Maildrop Contacts, copy/paste function in Contacts, Copy/paste for Merge Fields in Document Templates.

Environment:

  • Clio Manage

Cause:

Clio uses Flash in very limited areas, and if you receive this error your Browser is blocking this functionality.

After setting this, the first time that you access a site using Flash, Chrome will prompt you to Allow or Block the action. 

Resolution:

  1. Open Chrome
  2. At the top right of your Chrome window, click on the button that shows three vertical dots
  3. Click Settings
  4. At the bottom of this page, click Advanced 
  5. Under "Privacy and security," click Site settings
  6. Click Flash 
  7. Enable the "Ask First" Toggle

 

 

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