KCS - I'm Receiving a "Flash was blocked on this Page" on Google Chrome

Issue:

  • When using Google Chrome, I've received a "Flash was blocked on this Page" error while using the copy/paste function in Maildrop Contacts, copy/paste function in Contacts, Copy/paste for Merge Fields in Document Templates.

Environment:

  • Clio Web App

Cause:

Clio uses Flash in very limited areas, and if you receive this error your Browser is blocking this functionality.

Resolution:

  1. Open Chrome
  2. At the top right, click More and then Settings
  3. At the bottom, click Advanced 
  4. Under "Privacy and security," click Content settings
  5. Click Flash 
  6. Turn the setting to Always Allow

 

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