KCS - I Entered my Payment Details but Cannot Click the Pay Bill Button

Objective:

  • Clio Connect user 

Environment:

  • Clio Web App
  • Clio Connect

Additional Information:

n/a

Answer:

  1. Ensure you have completed all fields in the form and try again
  2. Refresh the page and try again
  3. Contact your lawyer and ask them to check that everything looks normal on their end
  4. Contact Clio Support at 1-888-858-2546 x2
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