KCS - What is the Maximum File or Folder Name Length that can be Uploaded to Clio?

Objective:

  • How long can a File or Folder Name be to Upload into Clio?
  • Can I Upload a Document with any File name?
  • When uploading a Document with a large name, the name appears in Clio as 'NotFoundError'.
  • Uploading a File or Folder gives the error message 'Filename can't be blank'.

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

The maximum length that Clio can accept as a File or Folder name is 255 characters. If you attempt to upload a File or Folder with a name longer than 255 characters, the name on Clio's upload screen will be changed to 'NotFoundError'. Clicking Upload Documents will then give an error message saying 'Filename can't be blank'.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality