KCS - Unable to Access Clio in Russia

Issue:

  • This site can't be reached, eu.app.clio.com refused to connect, ERR_CONNECTION_REFUSED

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Russia has blocked all Amazon IP Addresses and Clio is hosted on Amazon data centres

Resolution:

Access Clio through a VPN: Best VPNs for 2018

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