- Why Can I Not Record A Payment
- Interest Is Recording As Negative When I Try And Apply A Payment
- Clio Web App
This occurs when you have a Multi-Matter Bill and you have paid off some of the Matters, but the Bill is still recording interest for all the Matters.
- Record any information about the Payments
- Delete all Payments on the Bill
- Re-record the Payments either as one lump sum, or by Payment Type (ie, Direct Payment, Clio Payment, Trust)